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Issue a new debit card
If you’re an admin, you can issue new physical or virtual debit cards for yourself or your team right from your Mercury dashboard. Issuing the card You’ll use the same process whether you want…
- updated 11 days ago
- 5,382
- Manage my cards
Request a higher payment or deposit limit
When you open a Mercury account, your company is assigned certain limits for ACH payments, wire payments, and check deposits. If you encounter one of these limits when trying to send a payment or…
- updated 5 mths ago
- 8,801
- Sending money
Transfer money between accounts
You can easily transfer money between different Mercury accounts, or between Mercury and a linked external bank account. Here’s how to do it: Log in to your Mercury dashboard In the upper right…
- updated 5 mths ago
- 4,851
- Deposit and manage money
Find my wire details
You can access domestic or international wire details directly from your dashboard. Where to find your wire details Log in to your Mercury dashboard. In the upper right,…
- updated 5 mths ago
- 1,164
- Deposit and manage money
Dispute a debit card transaction
If it's within 60 days from the charge date, you can dispute a debit card transaction directly from your dashboard, either because you suspect it might be fraudulent or because you’re unable to…
- updated 2 mths ago
- 3,447
- Deposit and manage money
Send an international payment
You can send payments to eligible countries in a variety of currencies using a process similar to sending a domestic payment. Sending an international wire Log in to your Mercury dashboard Click…
- updated 5 mths ago
- 4,459
- Sending money
Nickname my accounts
You can organize and personalize your checking and savings accounts by giving them unique nicknames. Here's how to do it: Go to your Accounts page from the left sidebar menu.…
- 6 mths ago
- 165
- Deposit and manage money
Send a check
For now, we don’t issue checkbooks and third-party checks can’t be drawn on Mercury accounts. You can still have a paper check mailed directly from your dashboard.…
- updated 11 days ago
- 4,777
- Sending money
Send a payment request
Similar to an invoice, you can proactively send a payment request to a customer or contact that shares account details and (if they also have a Mercury account) allows them to immediately submit…
- updated 1 mth ago
- 1,538
- Deposit and manage money
FAQs about external accounts
Are you compatible with Zelle? Not currently. Zelle primarily functions as a consumer product, and isn't as popular for business payments. We do support payment processors like Stripe, Square,…
- updated 6 mths ago
- 3,715
- Connect to external accounts
Refer another company
When you share Mercury with your network, you and your referrals can both earn bonuses. You have the chance to earn up to $250 in referral bonuses for each company you refer to open their own…
- 6 mths ago
- 197
- Manage my company account
Add or remove an owner
When you open an account, you’re asked to provide owner profiles for anyone who owns at least a 25% stake in your company. If things have changed and you need to add or remove an owner from your…
- updated 6 mths ago
- 1,070
- Manage my company account
Add a Doing Business As (DBA) name
If you’ve created a new Doing Business As (DBA) name or trade name since opening your Mercury account, you’ll need to add it to your account before you can accept transfers or payments under that…
- updated 6 mths ago
- 859
- Manage my company account
Connect to Xero
We offer direct integration with Xero for accounting. Here’s how to connect your account: Click on your company’s name in the lower left corner of your dashboard, then go to Settings > Integrations.…
- updated 2 mths ago
- 1,857
- Connect to external accounts
Connect to Venmo
You can easily link Venmo to your Mercury account to send and receive funds. Make sure you’ve created a Venmo account and downloaded the mobile app. In the Venmo app,…
- updated 6 mths ago
- 2,530
- Connect to external accounts
Connect to Quickbooks
You can automatically sync transaction data from your Mercury account to your Quickbooks account to make accounting a little easier. To get started, follow Intuit’s step-by-step instructions on how…
- updated 2 mths ago
- 2,792
- Connect to external accounts
Switch between different company accounts
If you have more than one company that uses Mercury, you can link all your user accounts to switch between them without logging out. Linking your user accounts Log in with any of your Mercury user…
- updated 6 mths ago
- 2,173
- Manage my user account
Exchange currency when sending an international payment
When sending an international wire, you can choose to convert USD to one of 18+ non-USD currencies for a 1% exchange fee. On business days, funds are exchanged at the current, mid-market bank rate.…
- updated 2 mths ago
- 1,793
- Sending money
Cover your recipient's international wire fees
While Mercury doesn’t charge fees to send an international wire, other banks might. You can optionally choose to cover these fees for your recipient when sending a payment.…
- updated 6 mths ago
- 1,388
- Sending money
Send a domestic payment
You can easily create a new payment from your dashboard or mobile app. Create a payment from your dashboard Log in to your Mercury dashboard. Click Move Money in the upper left of your dashboard,…
- 6 mths ago
- 1,126
- Sending money
Change a card's limit
If you’re an admin, you can easily adjust the spending limit on any of your team’s debit cards from your Mercury dashboard. This allows you keep a tighter control on spending and stick to daily or…
- updated 2 mths ago
- 2,640
- Manage my cards
Debit card FAQs
What’s the difference between a virtual card and a physical card? Physical debit cards are shipped to you via USPS. These debit cards can be used anywhere that accepts Mastercard.…
- updated 3 wk ago
- 3,090
- Manage my cards
Find my card number, expiration, or CVC
You can check your card number, expiration date, and CVC from your dashboard or the Mercury mobile app. You’ll use the same process whether you’re looking for a virtual or physical card’s info.…
- updated 2 mths ago
- 2,924
- Manage my cards
Change my company's name on debit cards
You can change the business name that appears on debit cards issued to your team. Here's how to do it: Log in to the Mercury account associated with the card.…
- updated 2 mths ago
- 1,746
- Manage my cards
Reset a debit card PIN
You can change or reset a card’s pin from your online dashboard or the Mercury iOS or Android apps. Reset from your dashboard Log in to your Mercury dashboard.…
- updated 2 mths ago
- 1,375
- Manage my cards

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All topics

Issue a new debit card

Request a higher payment or deposit limit

Transfer money between accounts

Find my wire details

Dispute a debit card transaction

Send an international payment

Nickname my accounts

Send a check

Send a payment request

FAQs about external accounts

Refer another company

Add or remove an owner

Add a Doing Business As (DBA) name

Connect to Xero

Connect to Venmo

Connect to Quickbooks

Switch between different company accounts

Exchange currency when sending an international payment

Cover your recipient's international wire fees

Send a domestic payment

Change a card's limit

Debit card FAQs

Find my card number, expiration, or CVC

Change my company's name on debit cards

Reset a debit card PIN

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