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Set Up a Recurring Payment
You can schedule one-time and recurring payments from your Mercury dashboard to avoid having to remember to pay a bill. Here's how: Select Move Money in your Mercury dashboard Click Pay Someone…
- 2 days ago
- 924
- How To's
Other Currencies
Mercury only offers USD accounts right now. However, if you need to send funds in another currency, we are able to send in 30+ different currencies. You can find the full list here .
- 2 days ago
- 1,625
- General
Daily Limits vs Monthly Limits
When setting a limit for your virtual or physical debit cards, you have the option to choose a Daily or Monthly spending limit. You will be prompted to choose either option upon creating a card or…
- 7 days ago
- 1,198
- General
Deposit a Check
You can deposit checks to your Mercury account right from your dashboard. Checks can take up to 7 full business days to process and clear through to your account.…
- 7 days ago
- 4,541
- How To's
Money Movement Approvals
Money Movement Approval is a security feature that allows you to require admin approval for larger transactions. You can set a daily dollar limit, and if an outgoing transaction exceeds that limit…
- 2 wk ago
- 256
- General
Debit Card Approved Countries
Aside from countries that currently have financial restrictions, are sanctioned, or are outside of our risk appetite, Mercury debit cards should work in most countries.…
- 2 wk ago
- 404
- General
Activating Your Debit Card
Once you've received a physical debit card (virtual are activated automatically) you have two options for activation. If you are already logged into the Mercury account your card is associated with,…
- 2 wk ago
- 284
- General
Understanding Card Limits
Card limits are useful for having greater control in your business spending ( read more about how to set them here ) be helping to ensure you stick to daily or monthly budgets.…
- 2 wk ago
- 81
- General
Shipping Locations
We can mail cards anywhere in the world, except for the following restricted countries: Albania, Belarus, Bosnia & Herzegovina, Burundi, Central African Republic, Croatia, Cuba, Cyprus,…
- 2 wk ago
- 1,441
- Shipping
Processing Times
Mercury offers several different kinds of payments, and each have slightly different processing times. Take a look at our standard processing times below,…
- 2 wk ago
- 6,623
- General
Tracking Your Card
What to expect in the mail Cards are shipped via regular first class mail in a plain white, completely unbranded envelope with a San Francisco return address.…
- 3 wk ago
- 2,142
- Shipping
How are international payments processed at Mercury?
Most international wires are processed through the Society for Worldwide Interbank Financial Telecommunication (SWIFT). SWIFT is a network that facilitates cross border communication and money…
- 3 wk ago
- 185
- Currency Exchange
Required Application Documents
To complete a Mercury application, you'll need the following documents. Your company formation document This is what is on file with the Secretary of State where you're registered in the US.…
- 1 mth ago
- 3,548
- Eligibility
Checking Accounts
You can have up to fifteen separate checking accounts on your Mercury account. These can all be given custom nicknames. To add a new checking account, select the + icon next to the Accounts header…
- 1 mth ago
- 1,578
- General
Prohibited Countries
Our partner bank does not offer business services to a small list of higher risk or US-sanctioned countries. If you or one of your business partners lives or significantly operates in one of the…
- 2 mths ago
- 4,184
- Eligibility
Supported International Wire Countries
International wires can be sent to the following countries by default: Angola Anguilla Antigua & Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan Bahrain Bangladesh Barbados Belgium…
- 2 mths ago
- 6,205
- General
Monthly Statements
Our monthly bank statements are generated between the 1st and 3rd of every month for the previous month — for example, a December bank statement would be available by January 3rd at the latest.…
- 2 mths ago
- 2,506
- Bank Documents
Unable to Access Your Mercury Account?
If you're unable to log in using your authentication app or backup keys , we can reset 2-Factor Authentication on your account. We just need to verify your identity to make sure this isn't an…
- 3 mths ago
- 14,021
- Account Access
Are there fees associated with sending non-USD international wires?
There is a conversion fee (1% on the USD amount). This fee helps us cover the cost associated with sending money internationally through the SWIFT network,…
- 3 mths ago
- 454
- Currency Exchange
What is the cutoff time for non-USD payments ?
There isn't a daily cutoff for payments. They are processed throughout the day. Please note: Delivery is about 3 business days. Markets are closed on Fridays at 5pm (ET) until Sunday 5pm (ET),…
- 5 mths ago
- 186
- Currency Exchange
Why can't I make payments on the weekend/holidays?
Currently, it is not possible to trade on U.S. or UK holidays, as well as holidays that impact the currency being traded (e.g., a Japanese public holiday will impact your ability to trade Yen).…
- 5 mths ago
- 149
- Currency Exchange
When can I access currency exchange?
If your account is eligible, currency exchange is available to users through the "International Wire" payment flow on the Mercury dashboard. The feature can be accessed anytime.…
- 5 mths ago
- 261
- Currency Exchange
Can I make a recurring payment in a foreign currency?
You can make a recurring payment in a foreign currency. But because market rates change daily, we cannot guarantee a set rate for the recurring payments.…
- 5 mths ago
- 134
- Currency Exchange
I'm getting an error when trying to make a conversion. Why?
For some rarer currencies, there are fewer people looking to buy or sell that currency at any given time. If there are no sellers, we may get an error trying to make a request for that currency.…
- 5 mths ago
- 37
- Currency Exchange
Are there upper or lower limits?
We have a payment minimum of $5 USD. There are also upper limits based on your account. If you run into an upper limit that you would like to change, please reach out to our team at [email protected]…
- 5 mths ago
- 208
- Currency Exchange

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