How to enable Javascript

All topics

Guide to Authentication Apps
Every time you log in to your Mercury account, you need to provide a second factor of authentication (2FA). Authentication apps generate secure, temporary tokens to verify your identity when logging…
- 2 days ago
- 17,386
- Manage my user account
Check out your perks
Mercury offers discounts and special offers through a variety of recommended partners. You can find savings on accounting services, advertising, developer tools, ecommerce, hosting, HR, productivity,…
- 2 days ago
- 598
- Manage my company account
Remove a team member
If a team member leaves or you just want to remove their access to your banking information, you can easily remove them from your Mercury team. Removing a team member does not reset their 2FA .…
- 2 days ago
- 560
- Manage my team
Add a team member
If you're an admin, you can send and manage invites from your Team page . Inviting a team member Navigate to your profile menu in the lower left corner of your dashboard and click Team .…
- 2 days ago
- 1,168
- Manage my team
Connect to an external bank account
You can link other bank accounts to your Mercury accounts for easier transfers and money management. Here’s how to do it: Log in to your Mercury dashboard.…
- 2 days ago
- 3,524
- Connect to external accounts
Schedule a recurring payment
If you make similar payments on a regular schedule, you can set up a recurring payment to handle them automatically. Here's how to do it: Log in to your Mercury dashboard.…
- 2 days ago
- 1,133
- Send money
Deposit a check
You can deposit checks electronically from your dashboard or the Mercury mobile app. We don’t currently accept physical checks by mail (they’ll be returned to sender if received).…
- 2 days ago
- 5,539
- Deposit and manage money
Add another checking account
Your company can create up to 15 unique checking accounts. Many users create additional checking accounts for certain expense types or vendors, and then create a virtual debit card to go with it to…
- 2 days ago
- 7
- Deposit and manage money
Download monthly statements
Bank statements are generated for each account between the 1st and 3rd of each month. These statements include your account and routing numbers and all account activity from the previous month.…
- 2 days ago
- 2,938
- Find important documents
Get a bank letter
Some business services, like payroll providers or payment processors, require proof that you have a valid US bank account. They often ask for this proof in the form of a voided check, bank letter,…
- 2 days ago
- 2,870
- Find important documents
Issue a new debit card
If you’re an admin, you can issue new physical or virtual debit cards for yourself or your team right from your Mercury dashboard. Issuing the card You’ll use the same process whether you want…
- 2 days ago
- 3,594
- Manage my cards
Request a higher payment or deposit limit
When you open a Mercury account, your company is assigned certain limits for ACH payments, wire payments, and check deposits. If you encounter one of these limits when trying to send a payment or…
- 2 days ago
- 6,061
- Send money
Transfer money between accounts
You can easily transfer money between different Mercury accounts, or between Mercury and a linked external bank account. Here’s how to do it: Log in to your Mercury dashboard In the upper right…
- 2 days ago
- 3,250
- Deposit and manage money
Find my wire details
You can access domestic or international wire details directly from your dashboard. Where to find your wire details Log in to your Mercury dashboard. In the upper right,…
- 2 days ago
- 12
- Deposit and manage money
Dispute a transaction
You can dispute a transaction either because you suspect it might be fraudulent or because you’re unable to resolve an issue with a merchant or service provider.…
- 2 days ago
- 1,995
- Deposit and manage money
Send an international payment
You can send payments to eligible countries in a variety of currencies using a process similar to sending a domestic payment. Sending an international wire Log in to your Mercury dashboard Click…
- 2 days ago
- 196
- Send money
Nickname my accounts
You can organize and personalize your checking and savings accounts by giving them unique nicknames. Here's how to do it: Go to your Accounts page from the left sidebar menu.…
- 8 days ago
- 8
- Deposit and manage money
Send a check
Mercury doesn't currently offer physical checkbooks, but you can have a paper check mailed directly from your dashboard. Here's how to do it: Log in to your Mercury dashboard.…
- 8 days ago
- 2,940
- Send money
Money Movement Approvals
Money Movement Approval is a security feature that allows you to require admin approval for larger transactions. You can set a daily dollar limit, and if an outgoing transaction exceeds that limit…
- 9 days ago
- 618
- Manage my company account
Inviting Team Members Already on a Mercury Account
Email addresses can only be associated with one company on Mercury. If one of your team members had an account previously and wants to use the same email,…
- 9 days ago
- 13
- Manage my team
Send a payment request
Similar to an invoice, you can proactively send a payment request to a customer or contact that shares account details and (if they also have a Mercury account) allows them to immediately submit…
- 9 days ago
- 35
- Deposit and manage money
FAQs about external accounts
Are you compatible with Zelle? Not currently. Zelle primarily functions as a consumer product, and isn't as popular for business payments. We do support payment processors like Stripe, Square,…
- 10 days ago
- 1,291
- Connect to external accounts
Refer another company
When you share Mercury with your network, you and your referrals can both earn bonuses. You have the chance to earn up to $250 in referral bonuses for each company you refer to open their own…
- 11 days ago
- 11
- Manage my company account
Add or remove an owner
When you open an account, you’re asked to provide owner profiles for anyone who owns at least a 25% stake in your company. If things have changed and you need to add or remove an owner from your…
- 11 days ago
- 604
- Manage my company account
Add a Doing Business As (DBA) name
If you’ve created a new Doing Business As (DBA) name or trade name since opening your Mercury account, you’ll need to add it to your account before you can accept transfers or payments under that…
- 11 days ago
- 554
- Manage my company account

1 2 3 Next

Need more help?

Email help@mercury.com and we're happy to answer your questions.

Hi. How can we help?

All topics

Guide to Authentication Apps

Check out your perks

Remove a team member

Add a team member

Connect to an external bank account

Schedule a recurring payment

Deposit a check

Add another checking account

Download monthly statements

Get a bank letter

Issue a new debit card

Request a higher payment or deposit limit

Transfer money between accounts

Find my wire details

Dispute a transaction

Send an international payment

Nickname my accounts

Send a check

Money Movement Approvals

Inviting Team Members Already on a Mercury Account

Send a payment request

FAQs about external accounts

Refer another company

Add or remove an owner

Add a Doing Business As (DBA) name

Need more help?

Categories

Home

Need more help?