Request a higher payment or deposit limit
When you open a Mercury account, your company is assigned certain limits for ACH payments, wire payments, and check deposits. If you encounter one of these limits when trying to send a payment or deposit funds, you can request a higher limit by sending some info to our support team.
Requesting an ACH or wire limit increase
Email help@mercury.com and provide the following info:
- What amount are you trying to send?
- How often do you expect to make payments of this amount? Is it a one-time or ongoing need?
- Who are you sending the payment to?
- Do you have contracts or invoices you could provide to verify the payment?
Someone from our team will review your request and get back to you within 1 business day.
Requesting a check deposit limit increase
You can request this limit increase directly from your dashboard. Here’s how:
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Start the check deposit process as normal by going to Move Money > Add or Receive Funds and selecting Check Deposit.
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If you enter a deposit amount that’s above your limit, an alert will show up. Click Request a temporary limit increase.
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You’ll be asked to provide some info about the deposit, along with pictures of the unendorsed check and any other invoices or paperwork that provide additional context.
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After submitting, our team will review the request and get back to you within 1 business day.
Just need to increase the spending limit on an individual debit card? You can do that from your dashboard.