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Pending Debit Transaction

If you've noticed a debit card transaction that's still "Pending", this means the merchant either hasn't fully authorized the payment or it hasn't completed the payment failure yet. 

With pending charges, we give the merchant 7 business days to process or cancel the payment before we manually cancel the payment. 

Similarly, if you're seeing an amount that is greater than your purchase still "Pending", this is a pre-authorization. These charges remain pending for a few business days before they either settle for the correct amount or fall off of the account.

If you have questions about a pending transaction, please reach out to help@mercury.com.

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