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Cancel a payment

  • updated 2 mths ago

You can cancel scheduled payments easily from your Payments page.

Canceling a payment you just sent

ACH and wire payments are processed almost immediately and thus unable to be canceled after the fact.

If you sent a payment by check, you can cancel it on your end as long as it hasn't been deposited yet. Simply head to your Transactions page, open the payment that needs canceling and click the cancel icon. 

Canceling a scheduled payment

  1. Go to Payments from the left sidebar menu on your dashboard.
  2. Scroll down to find the list of Scheduled payments.
  3. Hover over the payment you want to cancel and click Cancel payment.
  4. You’ll be able to review all upcoming scheduled payments and confirm you want to cancel.

Can I cancel a recurring payment?

Yes, but you'll have to cancel ALL upcoming payments if you do. If you just want to skip a single payment, you may need to cancel and then create a few new recurring payments to avoid that date.

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Email help@mercury.com and we're happy to assist.