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Cancel a payment
You can cancel scheduled payments easily from your Payments page.
Canceling a payment you just sent
ACH and wire payments are processed almost immediately and thus unable to be canceled after the fact.
If you sent a payment by check, email help@support.com and we can initiate a stop payment as long as it hasn’t been deposited yet.
Canceling a scheduled payment
- Go to Payments from the left sidebar menu on your dashboard.
- Scroll down to find the list of Scheduled payments.
- Hover over the payment you want to cancel and click Cancel payment.
- You’ll be able to review all upcoming scheduled payments and confirm you want to cancel.
Can I cancel a recurring payment?
Yes, but you'll have to cancel ALL upcoming payments if you do. If you just want to skip a single payment, you may need to cancel and then create a few new recurring payments to avoid that date.