Lost or Missing Card

If you card is lost, stolen, or missing, you can request a replacement card through your Mercury dashboard: 

  • Go to Cards
  • Select the specific physical card you would like to replace
  • Click "More Options" and choose "Replace Card" 
  • Select the appropriate reason (lost, stolen, damaged, never received, other) for the card replacement
  • Confirm your address

The card you've chosen to replace will be canceled and a new card will be reissued.

Please also make sure to check your transactions to ensure that you don't have any unauthorized transactions in your account.

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