Inviting Team Members Already on a Mercury Account
Email addresses can only be associated with one company on Mercury. If one of your team members had an account previously and wants to use the same email, you can still invite them with a modified email address.
- Click on your name on the bottom left and choose settings
- Go to Team and then choose Invite a Team Member
- In the email address field, add a modifier to their email address. So if they were using firstname.lastname@example.org, you could send the invite to email@example.com.
- They’ll receive the invite to their regular firstname.lastname@example.org inbox and should be able to create an account as usual.
Not all domain providers support this. Please check with your domain provider if you are unsure.