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Increase my credit limit
If you have an IO credit account, you may receive occasional notifications that your credit limit has decreased or increased. Your credit limit is based on a combination of the cash balance you hold…
4 mths ago
1,167
Deposit and manage money
Add another checking account
Your company can create up to 15 unique checking accounts. Many users create additional checking accounts for specific expense types or vendors, and then create a virtual debit card to go with it so…
updated
2 mths ago
825
Deposit and manage money
Find my wire details
You can access domestic or international wire details directly from your dashboard. Where to find your wire details Log in to your Mercury dashboard. In the upper right,…
updated
5 mths ago
1,164
Deposit and manage money
Nickname my accounts
You can organize and personalize your checking and savings accounts by giving them unique nicknames. Here's how to do it: Go to your Accounts page from the left sidebar menu.…
6 mths ago
165
Deposit and manage money
Send a payment request
Similar to an invoice, you can proactively send a payment request to a customer or contact that shares account details and (if they also have a Mercury account) allows them to immediately submit…
updated
1 mth ago
1,538
Deposit and manage money
Auto Transfers FAQ
What are Auto Transfers? Auto transfers allow you to control account balances and set up rules for checking and savings accounts. With auto transfers, you can set up the following:…
updated
3 mths ago
1,639
Deposit and manage money
Transfer money between accounts
You can easily transfer money between different Mercury accounts, or between Mercury and a linked external bank account. Here’s how to do it: Log in to your Mercury dashboard In the upper right…
updated
5 mths ago
4,851
Deposit and manage money
Track a Missing Payment
Different kinds of payments have different processing times, and if your payment was just sent, it might not have processed yet. If it's been longer than the expected processing time,…
updated
2 yrs ago
4,401
Deposit and manage money
Deposit a check
You can deposit checks electronically from your dashboard or the Mercury mobile app. We don’t currently accept physical checks by mail (they’ll be returned to sender if received).…
updated
5 mths ago
8,967
Deposit and manage money
Cancel a payment
You can cancel scheduled payments easily from your Payments page. Canceling a payment you just sent ACH and wire payments are processed almost immediately and thus unable to be canceled after the…
updated
4 mths ago
3,033
Deposit and manage money
Dispute a debit card transaction
If it's within 60 days from the charge date, you can dispute a debit card transaction directly from your dashboard, either because you suspect it might be fraudulent or because you’re unable to…
updated
2 mths ago
3,447
Deposit and manage money
Add funds, transfer between accounts, send wire details, and more.
Need more help?
Email
help@mercury.com
and we're happy to assist.
Categories
Apply for a Mercury account
Sending money
Deposit and manage money
Manage my cards
Manage my team
Manage my user account
Manage my company account
Find important documents
Connect to external accounts
IO Credit
View all topics
Home
Apply for a Mercury account
Sending money
Deposit and manage money
Manage my cards
Manage my team
Manage my user account
Manage my company account
Find important documents
Connect to external accounts
IO Credit
View all topics
Need more help?
Email
help@mercury.com
and we're happy to assist.