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How to cancel a recurring payment
If a recurring payment is no longer needed, and you wish to cancel it, you can do so using the following steps: 1. Head to Payments and scroll down until you see your active recurring payments. 2.…
1 yr ago
710
How To's
TransferWise and Mercury
If you need to send an international wire to a country that is not currently supported through the Mercury dashboard, we suggest using a third party transfer service, such as TransferWise,…
1 yr ago
4,070
How To's
How to Move Money between Accounts
You can move money between your Mercury accounts, or between Mercury and Plaid-linked external bank accounts, by following these steps: Select Move Money in your Mercury dashboard Transfer Between…
1 yr ago
2,783
How To's
Setting up Apple Pay
If you have an iOS device, you can add your Mercury Debit card to your Apple Wallet and make contactless purchases using Apple Pay! This is great if you are using a Virtual card while you wait for a…
1 yr ago
1,428
General
Track a Missing Payment
Different kinds of payments have different processing times, and if your payment was just sent, it might not have processed yet. If it's been longer than the expected processing time,…
1 yr ago
1,971
How To's
Deposit a Check
You can deposit checks to your Mercury account right from your dashboard. Checks can take up to 7 full business days to process and clear through to your account.…
7 days ago
4,541
How To's
Set Up a Recurring Payment
You can schedule one-time and recurring payments from your Mercury dashboard to avoid having to remember to pay a bill. Here's how: Select Move Money in your Mercury dashboard Click Pay Someone…
2 days ago
924
How To's
Cancel a Transaction
Unless you've scheduled a payment for a future date, all wire and ACH transactions begin processing almost immediately and are not cancelable, so make sure you've selected the proper payment option…
1 yr ago
1,690
How To's
File a Dispute
If you see a debit card transaction on your account that you don't recognize or think shouldn't be there, take the following steps. Unauthorized or Fraudulent Transaction Freeze your card through…
1 yr ago
1,614
How To's
Categories
Applying To Mercury
Eligibility
Application Status
Getting Started
General
Accounts
General
Team
Account Access
External Accounts
Integrations
Documents
Bank Documents
Move Money
General
How To's
Currency Exchange
Cards
General
Shipping
View all topics
Home
Applying To Mercury
Eligibility
Application Status
Getting Started
General
Accounts
General
Team
Account Access
External Accounts
Integrations
Documents
Bank Documents
Move Money
General
How To's
Currency Exchange
Cards
General
Shipping
View all topics