Help Center
Search
Sign Up
Login

Hi. How can we help?

Search
HomeMove Money

How To's

All topics
  • Applying To Mercury
    • Eligibility
    • Application Status
  • Getting Started
    • General
  • Accounts
    • General
    • Team
    • Account Access
    • External Accounts
    • Integrations
  • Documents
    • Bank Documents
  • Move Money
    • General
    • How To's
    • Currency Exchange
  • Cards
    • General
    • Shipping
  • Filter
  • Newest
  • Active
  • Popular
    • Most replies
    • Most views
Follow
  • How to cancel a recurring payment

    If a recurring payment is no longer needed, and you wish to cancel it, you can do so using the following steps: 1. Head to Payments and scroll down until you see your active recurring payments. 2.…
    • 1 yr ago
    • 710
    • How To's
  • TransferWise and Mercury

    If you need to send an international wire to a country that is not currently supported through the Mercury dashboard, we suggest using a third party transfer service, such as TransferWise,…
    • 1 yr ago
    • 4,070
    • How To's
  • How to Move Money between Accounts

    You can move money between your Mercury accounts, or between Mercury and Plaid-linked external bank accounts, by following these steps: Select Move Money in your Mercury dashboard Transfer Between…
    • 1 yr ago
    • 2,783
    • How To's
  • Setting up Apple Pay

    If you have an iOS device, you can add your Mercury Debit card to your Apple Wallet and make contactless purchases using Apple Pay! This is great if you are using a Virtual card while you wait for a…
    • 1 yr ago
    • 1,428
    • General
  • Track a Missing Payment

    Different kinds of payments have different processing times, and if your payment was just sent, it might not have processed yet. If it's been longer than the expected processing time,…
    • 1 yr ago
    • 1,971
    • How To's
  • Deposit a Check

    You can deposit checks to your Mercury account right from your dashboard. Checks can take up to 7 full business days to process and clear through to your account.…
    • 7 days ago
    • 4,541
    • How To's
  • Set Up a Recurring Payment

    You can schedule one-time and recurring payments from your Mercury dashboard to avoid having to remember to pay a bill. Here's how: Select Move Money in your Mercury dashboard Click Pay Someone…
    • 2 days ago
    • 924
    • How To's
  • Cancel a Transaction

    Unless you've scheduled a payment for a future date, all wire and ACH transactions begin processing almost immediately and are not cancelable, so make sure you've selected the proper payment option…
    • 1 yr ago
    • 1,690
    • How To's
  • File a Dispute

    If you see a debit card transaction on your account that you don't recognize or think shouldn't be there, take the following steps. Unauthorized or Fraudulent Transaction Freeze your card through…
    • 1 yr ago
    • 1,614
    • How To's
Back to top

Categories

  • Applying To Mercury
    • Eligibility
    • Application Status
  • Getting Started
    • General
  • Accounts
    • General
    • Team
    • Account Access
    • External Accounts
    • Integrations
  • Documents
    • Bank Documents
  • Move Money
    • General
    • How To's
    • Currency Exchange
  • Cards
    • General
    • Shipping
View all topics
© 2022 Mercury. All rights reserved
Powered by Forumbee

Home

  • Applying To Mercury
    • Eligibility
    • Application Status
  • Getting Started
    • General
  • Accounts
    • General
    • Team
    • Account Access
    • External Accounts
    • Integrations
  • Documents
    • Bank Documents
  • Move Money
    • General
    • How To's
    • Currency Exchange
  • Cards
    • General
    • Shipping
View all topics