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  • Auto Transfers FAQ

    What are Auto Transfers? Auto transfers allow you to control account balances and set up rules for checking and savings accounts. With auto transfers, you can set up the following:…
    • 6 mths ago
    • 872
    • General
  • Requesting Higher ACH, Wire, and Check Deposit Limits

    Every Mercury account is assigned account limits during the onboarding process. If you need to make a payment that is above your designated limit, please email [email protected] .…
    • 1 yr ago
    • 5,022
    • General
  • International Wire Fees for Incoming Payments

    Mercury doesn't charge any fees for incoming wires. If you are experiencing an unexpected fee for an international wire, it is likely due to the way that the wire was coded and correspondent banks…
    • 1 yr ago
    • 3,914
    • General
  • Checkbooks and Third Party Checks

    We currently are unable to issue physical checkbooks, or allow third-party checks to be drawn on Mercury accounts. In the meantime, there are a few options - you can have a paper check mailed…
    • 1 yr ago
    • 2,427
    • General
  • Does Mercury Have An IBAN?

    IBANs, or International Bank Account Numbers, are specialized bank account numbers that are part of a banking system (primarily in Europe) that the US as a whole doesn’t participate in.…
    • 1 yr ago
    • 2,717
    • General
  • Downloading an MT103

    You can now download an MT103 directly from your Mercury account in a few simple steps. How to download an MT103: Select Transactions in the left-hand menu Select the Transaction you need the MT103…
    • 1 yr ago
    • 1,334
    • General
  • Return Reasons

    ACH ACH return reasons are standardized across US banks. The return code you see on a failed ACH transaction is always generated by the bank receiving the transaction request.…
    • 1 yr ago
    • 2,719
    • General
  • Other Currencies

    Mercury only offers USD accounts right now. However, if you need to send funds in another currency, we are able to send in 30+ different currencies. You can find the full list here .
    • 2 days ago
    • 1,625
    • General
  • Supported International Wire Countries

    International wires can be sent to the following countries by default: Angola Anguilla Antigua & Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan Bahrain Bangladesh Barbados Belgium…
    • 2 mths ago
    • 6,204
    • General
  • Processing Times

    Mercury offers several different kinds of payments, and each have slightly different processing times. Take a look at our standard processing times below,…
    • 2 wk ago
    • 6,623
    • General
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Categories

  • Applying To Mercury
    • Eligibility
    • Application Status
  • Getting Started
    • General
  • Accounts
    • General
    • Team
    • Account Access
    • External Accounts
    • Integrations
  • Documents
    • Bank Documents
  • Move Money
    • General
    • How To's
    • Currency Exchange
  • Cards
    • General
    • Shipping
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Home

  • Applying To Mercury
    • Eligibility
    • Application Status
  • Getting Started
    • General
  • Accounts
    • General
    • Team
    • Account Access
    • External Accounts
    • Integrations
  • Documents
    • Bank Documents
  • Move Money
    • General
    • How To's
    • Currency Exchange
  • Cards
    • General
    • Shipping
View all topics