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Understanding Card Limits
Card limits are useful for having greater control in your business spending ( read more about how to set them here ) be helping to ensure you stick to daily or monthly budgets.…
2 wk ago
81
General
Activating Your Debit Card
Once you've received a physical debit card (virtual are activated automatically) you have two options for activation. If you are already logged into the Mercury account your card is associated with,…
2 wk ago
284
General
Debit Card Approved Countries
Aside from countries that currently have financial restrictions, are sanctioned, or are outside of our risk appetite, Mercury debit cards should work in most countries.…
2 wk ago
404
General
Daily Limits vs Monthly Limits
When setting a limit for your virtual or physical debit cards, you have the option to choose a Daily or Monthly spending limit. You will be prompted to choose either option upon creating a card or…
7 days ago
1,198
General
Adding your Business Name to your Debit Card
To add (or change) your business name on your debit card, head over to your name and business name in the bottom-left of your Mercury web app. Select 'Settings' Scroll down to the 'Company Debit…
6 mths ago
1,266
General
Card Settings
We have a few ways that you can adjust your debit card direct from your Mercury account online and through our app! Freezing a card Maybe you have misplaced your card?…
5 mths ago
2,519
General
Reactivating A Canceled Debit Card
In most instances, a canceled debit card will not be eligible to be re-activated. It can pose serious security concerns to your funds to activate a card that was previously canceled.…
1 yr ago
513
General
How to View Virtual Card Information
You can see your full virtual card details by visiting the cards section of your dashboard, and selecting the specific virtual card (in the lists of cards).…
1 yr ago
1,514
General
Physical Debit Cards Vs. Virtual Debit Cards
Mercury provides both physical and virtual debit cards! Physical debit cards are shipped to you via USPS. These debit cards can be used anywhere that accepts Mastercard.…
1 yr ago
2,237
General
Instant Payouts
Instant Payouts are accepted on your Mercury debit cards! Instant payouts can sometimes experience slight delays that are dependent on the card processors,…
1 yr ago
1,098
General
Setting Up Google Pay
If you have an Android device, you can add your Mercury Debit card to your Google Wallet and make contactless purchases using your device! This is great if you are using a Virtual card while you…
1 yr ago
636
General
Lost or Missing Card
If you card is lost, stolen, or missing, you can request a replacement card through your Mercury dashboard: Go to Cards Select the specific physical card you would like to replace Click "More…
1 yr ago
679
General
Change or Reset Your Card PIN
Physical card You can change or reset the PIN for your physical card in the Cards page of your Mercury dashboard. Select the specific card you need to change Click "More Options" Select "Change PIN"…
1 yr ago
746
General
Setting up Apple Pay
If you have an iOS device, you can add your Mercury Debit card to your Apple Wallet and make contactless purchases using Apple Pay! This is great if you are using a Virtual card while you wait for a…
1 yr ago
1,428
General
Cash Deposits
We do not currently offer cash deposits as a feature with your Mercury card.
1 yr ago
656
General
Credit Cards
We don't currently offer credit cards, but let us know if this is something you'd like to see by emailing us at
[email protected]
. Amex ( https://www.americanexpress.…
1 yr ago
1,814
General
Issuing Multiple Cards
Physical Cards You can issue one physical debit card per team member per checking account through your Cards page. If you would like to issue a card for someone not currently on your Mercury account,…
1 yr ago
1,135
General
Frozen Card
You may have gotten a email or text message letting you know that your card is frozen. This is typically done as a precaution against fraud. If you receive one of these messages,…
1 yr ago
566
General
Card Fees
We don't charge any transaction fees for use of your Mercury debit card. This applies to both U.S. domestic and international transactions. If you use your debit card to purchase something in a…
1 yr ago
1,831
General
Virtual Cards
What is a Virtual Card? You can create virtual cards with a couple clicks on your Mercury dashboard. Virtual cards have all the debit card information physical cards do but aren't limited by…
1 yr ago
2,913
General
Categories
Applying To Mercury
Eligibility
Application Status
Getting Started
General
Accounts
General
Team
Account Access
External Accounts
Integrations
Documents
Bank Documents
Move Money
General
How To's
Currency Exchange
Cards
General
Shipping
View all topics
Home
Applying To Mercury
Eligibility
Application Status
Getting Started
General
Accounts
General
Team
Account Access
External Accounts
Integrations
Documents
Bank Documents
Move Money
General
How To's
Currency Exchange
Cards
General
Shipping
View all topics