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  • Understanding Card Limits

    Card limits are useful for having greater control in your business spending ( read more about how to set them here ) be helping to ensure you stick to daily or monthly budgets.…
    • 2 wk ago
    • 81
    • General
  • Activating Your Debit Card

    Once you've received a physical debit card (virtual are activated automatically) you have two options for activation. If you are already logged into the Mercury account your card is associated with,…
    • 2 wk ago
    • 284
    • General
  • Debit Card Approved Countries

    Aside from countries that currently have financial restrictions, are sanctioned, or are outside of our risk appetite, Mercury debit cards should work in most countries.…
    • 2 wk ago
    • 404
    • General
  • Daily Limits vs Monthly Limits

    When setting a limit for your virtual or physical debit cards, you have the option to choose a Daily or Monthly spending limit. You will be prompted to choose either option upon creating a card or…
    • 7 days ago
    • 1,198
    • General
  • Adding your Business Name to your Debit Card

    To add (or change) your business name on your debit card, head over to your name and business name in the bottom-left of your Mercury web app. Select 'Settings' Scroll down to the 'Company Debit…
    • 6 mths ago
    • 1,266
    • General
  • Card Settings

    We have a few ways that you can adjust your debit card direct from your Mercury account online and through our app! Freezing a card Maybe you have misplaced your card?…
    • 5 mths ago
    • 2,519
    • General
  • Reactivating A Canceled Debit Card

    In most instances, a canceled debit card will not be eligible to be re-activated. It can pose serious security concerns to your funds to activate a card that was previously canceled.…
    • 1 yr ago
    • 513
    • General
  • How to View Virtual Card Information

    You can see your full virtual card details by visiting the cards section of your dashboard, and selecting the specific virtual card (in the lists of cards).…
    • 1 yr ago
    • 1,514
    • General
  • Physical Debit Cards Vs. Virtual Debit Cards

    Mercury provides both physical and virtual debit cards! Physical debit cards are shipped to you via USPS. These debit cards can be used anywhere that accepts Mastercard.…
    • 1 yr ago
    • 2,237
    • General
  • Instant Payouts

    Instant Payouts are accepted on your Mercury debit cards! Instant payouts can sometimes experience slight delays that are dependent on the card processors,…
    • 1 yr ago
    • 1,098
    • General
  • Setting Up Google Pay

    If you have an Android device, you can add your Mercury Debit card to your Google Wallet and make contactless purchases using your device! This is great if you are using a Virtual card while you…
    • 1 yr ago
    • 636
    • General
  • Lost or Missing Card

    If you card is lost, stolen, or missing, you can request a replacement card through your Mercury dashboard: Go to Cards Select the specific physical card you would like to replace Click "More…
    • 1 yr ago
    • 679
    • General
  • Change or Reset Your Card PIN

    Physical card You can change or reset the PIN for your physical card in the Cards page of your Mercury dashboard. Select the specific card you need to change Click "More Options" Select "Change PIN"…
    • 1 yr ago
    • 746
    • General
  • Setting up Apple Pay

    If you have an iOS device, you can add your Mercury Debit card to your Apple Wallet and make contactless purchases using Apple Pay! This is great if you are using a Virtual card while you wait for a…
    • 1 yr ago
    • 1,428
    • General
  • Cash Deposits

    We do not currently offer cash deposits as a feature with your Mercury card.
    • 1 yr ago
    • 656
    • General
  • Credit Cards

    We don't currently offer credit cards, but let us know if this is something you'd like to see by emailing us at [email protected] . Amex ( https://www.americanexpress.…
    • 1 yr ago
    • 1,814
    • General
  • Issuing Multiple Cards

    Physical Cards You can issue one physical debit card per team member per checking account through your Cards page. If you would like to issue a card for someone not currently on your Mercury account,…
    • 1 yr ago
    • 1,135
    • General
  • Frozen Card

    You may have gotten a email or text message letting you know that your card is frozen. This is typically done as a precaution against fraud. If you receive one of these messages,…
    • 1 yr ago
    • 566
    • General
  • Card Fees

    We don't charge any transaction fees for use of your Mercury debit card. This applies to both U.S. domestic and international transactions. If you use your debit card to purchase something in a…
    • 1 yr ago
    • 1,831
    • General
  • Virtual Cards

    What is a Virtual Card? You can create virtual cards with a couple clicks on your Mercury dashboard. Virtual cards have all the debit card information physical cards do but aren't limited by…
    • 1 yr ago
    • 2,913
    • General
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Categories

  • Applying To Mercury
    • Eligibility
    • Application Status
  • Getting Started
    • General
  • Accounts
    • General
    • Team
    • Account Access
    • External Accounts
    • Integrations
  • Documents
    • Bank Documents
  • Move Money
    • General
    • How To's
    • Currency Exchange
  • Cards
    • General
    • Shipping
View all topics
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Home

  • Applying To Mercury
    • Eligibility
    • Application Status
  • Getting Started
    • General
  • Accounts
    • General
    • Team
    • Account Access
    • External Accounts
    • Integrations
  • Documents
    • Bank Documents
  • Move Money
    • General
    • How To's
    • Currency Exchange
  • Cards
    • General
    • Shipping
View all topics