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Adding your Business Name to your Debit Card
To add (or change) your business name on your debit card, head over to your name and business name in the bottom-left of your Mercury web app. Select 'Settings' Scroll down to the 'Company Debit…
- 1 mth ago
- 140
- General
Card Settings
We have a few ways that you can adjust your debit card direct from your Mercury account online and through our app! Freezing a card Maybe you have misplaced your card?…
- 3 mths ago
- 309
- General
Reactivating A Canceled Debit Card
In most instances, a canceled debit card will not be eligible to be re-activated. It can pose serious security concerns to your funds to activate a card that was previously canceled.…
- 4 mths ago
- 118
- General
How to View Virtual Card Information
You can see your full virtual card details by visiting the cards section of your dashboard, and selecting the specific virtual card (in the lists of cards).…
- 4 mths ago
- 246
- General
Physical Debit Cards Vs. Virtual Debit Cards
Mercury provides both physical and virtual debit cards! Physical debit cards are shipped to you via USPS. These debit cards can be used anywhere that accepts Mastercard.…
- 4 mths ago
- 464
- General
Instant Payouts
Instant Payouts are accepted on your Mercury debit cards! Instant payouts can sometimes experience slight delays that are dependent on the card processors,…
- 4 mths ago
- 281
- General
Setting Up Google Pay
If you have an Android device, you can add your Mercury Debit card to your Google Wallet and make contactless purchases using your device! This is great if you are using a Virtual card while you…
- 5 mths ago
- 134
- General
Lost or Missing Card
If you card is lost, stolen, or missing, you can request a replacement card through your Mercury dashboard: Go to Cards Select the specific physical card you would like to replace Click "More…
- 5 mths ago
- 89
- General
Change or Reset Your Card PIN
Physical card You can change or reset the PIN for your physical card in the Cards page of your Mercury dashboard. Select the specific card you need to change Click "More Options" Select "Change PIN"…
- 5 mths ago
- 70
- General
Setting up Apple Pay
If you have an iOS device, you can add your Mercury Debit card to your Apple Wallet and make contactless purchases using Apple Pay! This is great if you are using a Virtual card while you wait for a…
- 5 mths ago
- 322
- General
Cash Deposits
We do not currently offer cash deposits as a feature with your Mercury card.
- 1 yr ago
- 200
- General
Credit Cards
We don't currently offer credit cards, but let us know if this is something you'd like to see by emailing us at [email protected] . Amex ( https://www.americanexpress.…
- 4 mths ago
- 387
- General
Issuing Multiple Cards
Physical Cards You can issue one physical debit card per team member per checking account through your Cards page. If you would like to issue a card for someone not currently on your Mercury account,…
- 1 yr ago
- 402
- General
Frozen Card
You may have gotten a email or text message letting you know that your card is frozen. This is typically done as a precaution against fraud. If you receive one of these messages,…
- 1 yr ago
- 173
- General
Card Fees
We don't charge any transaction fees for use of your Mercury debit card. This applies to both U.S. domestic and international transactions. If you use your debit card to purchase something in a…
- 1 yr ago
- 612
- General
Virtual Cards
What is a Virtual Card? You can create virtual cards with a couple clicks on your Mercury dashboard. Virtual cards have all the debit card information physical cards do but aren't limited by…
- 1 yr ago
- 847
- General

Hi. How can we help?

General

Adding your Business Name to your Debit Card

Card Settings

Reactivating A Canceled Debit Card

How to View Virtual Card Information

Physical Debit Cards Vs. Virtual Debit Cards

Instant Payouts

Setting Up Google Pay

Lost or Missing Card

Change or Reset Your Card PIN

Setting up Apple Pay

Cash Deposits

Credit Cards

Issuing Multiple Cards

Frozen Card

Card Fees

Virtual Cards

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