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Manage my cards

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Issue debit cards, monitor spending, and keep cards secure.

Debit card FAQs
What’s the difference between a virtual card and a physical card? Physical debit cards are shipped to you via USPS. These debit cards can be used anywhere that accepts Mastercard.…
- updated 3 wk ago
- 3,090
- Manage my cards
Replace a lost or stolen card
You can get a free replacement for any lost or stolen card through your Mercury dashboard. Log in to the Mercury account associated with the card. Go to Cards in the left sidebar menu.…
- updated 2 mths ago
- 1,443
- Manage my cards
Issue a new debit card
If you’re an admin, you can issue new physical or virtual debit cards for yourself or your team right from your Mercury dashboard. Issuing the card You’ll use the same process whether you want…
- updated 11 days ago
- 5,382
- Manage my cards
Activate a new card
Virtual cards are activated automatically, but physical cards need to be activated before their first use. Activate your card Go to mercury.com/activate and make sure you’re logged in with the…
- updated 2 mths ago
- 21,500
- Manage my cards
Find my card number, expiration, or CVC
You can check your card number, expiration date, and CVC from your dashboard or the Mercury mobile app. You’ll use the same process whether you’re looking for a virtual or physical card’s info.…
- updated 2 mths ago
- 2,924
- Manage my cards
Add a card to my mobile wallet
You can easily add your virtual cards to Apple Wallet or Google Pay to make contactless purchases with your mobile device. Apple Wallet Open your Wallet app. Tap the + icon in the upper right.…
- updated 2 mths ago
- 1,920
- Manage my cards
Change a card's limit
If you’re an admin, you can easily adjust the spending limit on any of your team’s debit cards from your Mercury dashboard. This allows you keep a tighter control on spending and stick to daily or…
- updated 2 mths ago
- 2,640
- Manage my cards
Change my company's name on debit cards
You can change the business name that appears on debit cards issued to your team. Here's how to do it: Log in to the Mercury account associated with the card.…
- updated 2 mths ago
- 1,746
- Manage my cards
Reset a debit card PIN
You can change or reset a card’s pin from your online dashboard or the Mercury iOS or Android apps. Reset from your dashboard Log in to your Mercury dashboard.…
- updated 2 mths ago
- 1,375
- Manage my cards
Cancel a card
You can cancel a card anytime, for any reason. Canceling a card will not automatically issue a replacement. If you want to cancel because the card was lost or stolen,…
- updated 2 mths ago
- 1,286
- Manage my cards
Freeze a card
You can temporarily freeze transactions at any time if you’ve misplaced a card or see unfamiliar payments on your account. Here’s how to do it: Log in to the Mercury account associated with the card.…
- updated 2 mths ago
- 1,594
- Manage my cards
Card Settings
We have a few ways that you can adjust your debit card direct from your Mercury account online and through our app! Freezing a card Maybe you have misplaced your card?…
- updated 2 mths ago
- 4,765
- Manage my cards
Merchant cards FAQs
What is a Merchant locked card? Merchant locked cards are either Debit or IO Credit cards which are assigned to a you or a member of your team, and which can only be used at one merchant that you…
- updated 10 days ago
- 57
- Manage my cards
Dispute a debit card transaction
If it's within 60 days from the charge date, you can dispute a debit card transaction directly from your dashboard, either because you suspect it might be fraudulent or because you’re unable to…
- updated 2 mths ago
- 3,446
- Deposit and manage money

Issue debit cards, monitor spending, and keep cards secure.

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Manage my cards

Debit card FAQs

Replace a lost or stolen card

Issue a new debit card

Activate a new card

Find my card number, expiration, or CVC

Add a card to my mobile wallet

Change a card's limit

Change my company's name on debit cards

Reset a debit card PIN

Cancel a card

Freeze a card

Card Settings

Merchant cards FAQs

Dispute a debit card transaction

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